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The Palmer House Hilton

Rates from $169
Based on 103 votes
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Local(312) 726-7500
Fax(312) 917-1797

17 E Monroe St
Chicago, IL 60603

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Listing
The Palmer House Hilton
Local(312) 726-7500
Fax(312) 917-1797

17 E Monroe St
Chicago, IL 60603

http://www.hilton.com

Comments (optional)

The Open View

The Palmer House Hilton, in Chicago, is a 3 star inexpensive Hilton. Those who recommend it say it's perfect for "business" and "families". Sleep connoisseurs described the bed as "hard", "comfortable", and "great". Guests found the service "knowledgeable", but some also found it "terrible". What travelers said they loved: "the service", "the location", "the staff", and "the room". The hotel is recommended by Gayot.com (it's on their Top 10 list for Business Hotels). The hotel is near award winning restaurants, including The Italian Village Restaurants , The Ritz-Carlton Chicago/A Four Seasons Hotel , and Trattoria No. 10 . Also nearby: Art Institute of Chicago , Chicago School Of Professional Psychology , and Mundelein College Loyola Univ . Other local places to consider are Hyatt Regency McCormick Place and Hotel Allegro.

Expert Reviews of The Palmer House Hilton

Citysearch | Upscale hotel chain pampers business and leisure travelers with plentiful amenities and many of the comforts of home.

The first Hilton opened its doors back in 1919 in Cisco, Texas. Known for its commitment to hospitality, the popular luxury hotel has expanded to more than 500 locations worldwide. Standard room amenities...
citysearch.com - expert review - 10/04/2007
Full Review »

Citysearch | This classic Loop hotel has 19th-century charm and 21st-century service and amenities.

A Chicago landmark and downtown mainstay whose elegance remains undimmed after more than a century of operation. The breathtaking lobby ceiling features oil paintings of figures from Greek mythology. It was...
citysearch.com - expert review - 10/25/2006
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Gayot

This hotel was originally opened in 1871, just 13 days before the Great Chicago Fire reduced it to ashes. Chicago real estate baron Potter Palmer immediately built a new hotel on the site---at three times the...
gayot.com - expert review
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User Reviews of The Palmer House Hilton

Yelp.com Review - by Ling L.

4.0 of 5 stars. Like many tripadvisor.com reviewers said, the walls at the Palmer House are paper-thin. I was awakened by my neighbors' coital activity. Not my idea of a morning call. And I stayed in the renovated…
yelp.com - user review - 07/05/2008
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Yelp.com Review - by Patti B.

4.0 of 5 stars. I stayed here this weekend while apartment hunting in Chicago and was quite impressed. Of course, I'm white trash, so it isn't hard to impress me. The lobby is unbelievable. I felt so out of place…
yelp.com - user review - 06/30/2008
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Yelp.com Review - by Christine S.

4.0 of 5 stars. The Lobby Bar is my new favorite place for an after work cocktail. The lobby is so great for people watching and there is a good after work crowd. I also have gone to Potter's which is off the lobby…
yelp.com - user review - 06/28/2008
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Yelp.com Review - by Josiah M.

5.0 of 5 stars. The Palmer House really exceeded my expectations - it's one of the best hotels in Chicago I've stayed at. The lobby exudes old-world elegance...it's very European. The staff was helpful, and the…
yelp.com - user review - 06/11/2008
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Yelp.com Review - by Nancy R.

5.0 of 5 stars. This hotel is BEAUTIFUL! It's a little weird because at street level you have to take an escalator (around the back) to get to the lobby. But once you start going up the escalator, you enter the…
yelp.com - user review - 06/10/2008
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Yelp.com Review - by Nancy R.

4.0 of 5 stars. The Amish chicken I had for dinner was pretty tasty! The restaurant was closed so we sat at the bar... but they let you order from the full menu at the bar. The bartenders were really cool - so it…
yelp.com - user review - 06/10/2008
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Yelp.com Review - by chad a.

5.0 of 5 stars. We hesitantly booked through one of those discount hotel websites, boy were we surprised at the outcome. When we arrived we were bumped up to the executive towers, with private express elevators and…
yelp.com - user review - 05/28/2008
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Yelp.com Review - by Mick S.

4.0 of 5 stars. Wandering down Wabash looking for a place for lunch, I stumble across this enormous billboard of "new executive chef Philip Foss". What the hell - any place that spends money to put up a 20' tall…
yelp.com - user review - 05/14/2008
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Yelp.com Review - by Justin V.

4.0 of 5 stars. This probably would be a lame (and expensive) place for breakfast, but as convention hotels go, the restaurant is decent and, for lunch, reasonably priced.
yelp.com - user review - 04/29/2008
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Yelp.com Review - by Jory R.

3.0 of 5 stars. Stayed here for three nights. Luckily, I got this room bundled with my flight through United Vacations, so I didn't have to pay the four star prices. The lobby is really nice, with comfy seats…
yelp.com - user review - 04/28/2008
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Yelp.com Review - by Leigh K.

5.0 of 5 stars. Wow, what an amazingly posh hotel! My parents stayed here over the weekend and I got to spend a fair amount of time here. The height of luxury! Nice large room. Two cushy chairs. Mod furniture. Fairly…
yelp.com - user review - 04/24/2008
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Yelp.com Review - by Johnny T.

4.0 of 5 stars. So this is the "flossy, flossy" of which Fergie purrs. Interesting. I came here for the soft opening (you already know the kid isn't plonking down this kind of money; I'm...frugal) and wasn't sure…
yelp.com - user review - 03/26/2008
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Yelp.com Review - by Matt R.

4.0 of 5 stars. Shhhhwanky. As I type this review, I am sitting in my room at the Palmer House Hilton. I am in Chicago on business, and found this hotel after checking hhonors because the W (the preferred hotel in…
yelp.com - user review - 03/20/2008
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Yelp.com Review - by becki s.

4.0 of 5 stars. I'm always looking out my 32nd Floor office window, there is this one building with a Tennis Courts on the roof. I always wondered what kind of building was so lucky to have such an amenity...so I…
yelp.com - user review - 03/20/2008
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Yelp.com Review - by Elizabeth P.

3.0 of 5 stars. Three stars for the pretty architecture, lobby and nice staff. However....I must have stayed in one of the rooms that was waiting to be remodeled...I had no wi-fi, the room was tiny and ugly as…
yelp.com - user review - 03/14/2008
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Yelp.com Review - by Jenelle G.

4.0 of 5 stars. I'm sorry... I don't see the big deal. If my bed were in the lobby I would give this place 6 stars, but it was not so... Valet: GREAT
yelp.com - user review - 02/27/2008
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Yelp.com Review - by Alexander L.

4.0 of 5 stars. The hotel is very nicely done up. Exactly what you would expect from a prime location such as this one. The hotel is a blend between old fashioned style and modern ikea furniture. The room was really…
yelp.com - user review - 02/19/2008
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Yelp.com Review - by Christian R.

4.0 of 5 stars. I stayed here literally every other week for practically a year before i moved to Chicago permanently in April of 07. Its new renovations reveal the true beauty of this architectural masterpiece. The…
yelp.com - user review - 01/22/2008
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priceline.com

By far the worst hotel I have stayed at in Chicago, 4 stars? That is a joke .Housekeeping wouldn't take no for an answer cleaned the room while I was trying to sleep.
priceline.com - user review - 01/05/2008
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priceline.com

The hotel is beautiful, although it's in the middle of a major renovation was there is a little confusion. The location is great for the theater, but is a $10 (with tip) cab ride for all shopping. My major...
priceline.com - user review - 01/05/2008
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priceline.com

You'll love this place!
priceline.com - user review - 01/04/2008
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Yelp.com Review - by Rusty S.

2.0 of 5 stars. Holy. Crap. I thought the other restaurant here, The Big Downtown, was expensive. Then I walked into the Lockwood. $22 for a crappy breakfast buffet that doesn't even have French toast or pancakes.…
yelp.com - user review - 12/31/2007
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Yelp.com Review - by Christine L.

4.0 of 5 stars. Walking into this hotel makes me feel like I'm in 1920s/30s Chicago, when everything was jazz! liquor! hacha! whoopie! Very old-fashioned, but elegant. Great room service as well. Would definitely…
yelp.com - user review - 12/13/2007
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Yelp.com Review - by Jenny C.

4.0 of 5 stars. I came to Chicago for the first time with my architecture school classmates. We were all a bit hesitant about spending so much for a hotel (as most college students are) but in hindsight it was a…
yelp.com - user review - 12/09/2007
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Yelp.com Review - by Kathryn T.

4.0 of 5 stars. Absolutely stunning hotel. I had a work meeting in the main ballroom. It was huge and beautiful. The staff were very accommodating. A great place for your next event.
yelp.com - user review - 11/25/2007
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Yelp.com Review - by Lucas M.

4.0 of 5 stars. Lockwood is opening on 11-19 but last night they had a soft opening for the media. I attended and was very happy. Chef Phillip Voss was on hand, offering many tastings from his new menu. The decor…
yelp.com - user review - 11/09/2007
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Yelp.com Review - by christy c.

4.0 of 5 stars. what a wonderful hotel! it's very grand and historic, and there are all kinds of interesting facts sprinkled throughout the hotel. such as, did you know the palmer house was a gift to mrs palmer and…
yelp.com - user review - 10/24/2007
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Yelp.com Review - by Leanne M.

5.0 of 5 stars. this is the best service I have ever had at an event. it is unreal the level of care and joy the servers have for making things enjoyable for you, especially if you have dietary restrictions.
yelp.com - user review - 10/11/2007
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Yelp.com Review - by Melissa W.

4.0 of 5 stars. We just had a long weekend getaway to Chicago and the Palmer House took good care of us. We prepaid online for a room on the Executive Levels and got a great deal. The room was large, the bed was so…
yelp.com - user review - 09/05/2007
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Yelp.com Review - by Mara S.

4.0 of 5 stars. I went to a wedding reception at the Palmer House and the Empire room was the perfect setting. It's old school with black and gold decor and it's just beautiful. Elegant and very fun. My one…
yelp.com - user review - 09/02/2007
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Yelp.com Review - by John K.

3.0 of 5 stars. Cost: $300 per night - club level room (summer standard rate) I'm a little torn in the ratings, I think it should be 3.5, but I'm going to put 3 to weigh down the average rating. The Palmer House is…
yelp.com - user review - 08/22/2007
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I do not stay anywhere else in Chicago!

I started going to Chicago with my Mother over 20 years ago and we always stayed in the Palmer House. It is so ornate and beautiful. When you walk up from the Monroe Street entrance, up the carpeted steps and...
citysearch.com - user review - 06/27/2007
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Yelp.com Review - by Mindy S.

4.0 of 5 stars. I attended a wedding here last weekend, and it was gorgeous! The room was beautiful and the sauteed garlic shrimp appetizer was to die for. Seriously, that was probably the best thing I've ever…
yelp.com - user review - 06/26/2007
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Yelp.com Review - by Super M.

2.0 of 5 stars. Gorgeous foyer. Clean rooms.
yelp.com - user review - 05/13/2007
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Yelp.com Review - by John B.

4.0 of 5 stars. If you're looking to spend a lot of time in your room, you probably won't like the Palmer House. The rooms are fairly small, though certainly clean and well appointed. I stayed in a single room --…
yelp.com - user review - 05/12/2007
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Yelp.com Review - by E C.

2.0 of 5 stars. I have stayed at the PH for about 10 years to attend an annual conference here. It's always been a good hotel. Great location, Rooms are usually fairly nice, though they do seem worn out. Well,…
yelp.com - user review - 04/12/2007
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Yelp.com Review - by Arnab M.

1.0 of 5 stars. Tiny rooms, an impersonal and rude staff, extremely slow service among other flawed characteristics of this hotel make it almost entirely avoidable. The only plus was that it was two blocks from the…
yelp.com - user review - 04/01/2007
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Yelp.com Review - by Zach T.

4.0 of 5 stars. Fancy hotel. However, it's being remodeled. Hence the great deal I got on Hotwire. It'll probably be great in 2008, when it's slated to be completed. Our room was spacious and clean. Walls are a…
yelp.com - user review - 03/05/2007
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Yelp.com Review - by Irwin S.

5.0 of 5 stars. If you are going to stay here know that you are staying in an awesome Chicago landmark. I love the lobby here. I love the rooms and the service is always super friendly. There are some great books…
yelp.com - user review - 02/21/2007
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Yelp.com Review - by Linda T.

4.0 of 5 stars. I went to a friend's weekend wedding reception/event there (& stayed there for that reason). The lobby is actually on the 2nd floor, but it is very ornate & beautiful! (It's an old historic hotel).…
yelp.com - user review - 02/12/2007
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Yelp.com Review - by Christina A.

4.0 of 5 stars. After a three day conference at the Palmer House I have to say I will be back for more than attending seminars. This glorious piece of Chicago history is in a renovation period at this time which…
yelp.com - user review - 02/09/2007
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Yelp.com Review - by Andrew W.

2.0 of 5 stars. I think the Palmer House was once a nice hotel. The main level is gorgeous and the hotel is capable of having top-notch formal events. As a place to stay however, I found it lacking. The place just…
yelp.com - user review - 01/13/2007
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User Review

This hotel was pretty standard as far as Hilton 's go but the rooms were TINY. I mean really tiny. I had about 15 inches ...
gusto.com - user review - 01/04/2007
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Yelp.com Review - by Maxxy C.

5.0 of 5 stars. The Palmer House is indeed a 5-star hotel. I stayed overnight while attending a conference for the last 2 years. I just love that hotel. The rooms are so beautiful and comfortable. The service is…
yelp.com - user review - 12/19/2006
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Yelp.com Review - by andriy k.

5.0 of 5 stars. Everything but the room was great. I didn't like the room because it was very small. I guess it's because this hotel is old so the rooms have not been refreshed in quite sometime. But lobby and the…
yelp.com - user review - 11/27/2006
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convient to theater location

We stayed on the concierge level and the room was very large..Had 2 bathrooms which helped with 4 girls in the same room..The cont. breakfast and evening snacks was more than sufficient. Had plenty of hot food...
citysearch.com - user review - 11/17/2006
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Historic Beauty!

The interior of this historic hotel is absolutely beautiful. Very Romantic ambiance. Good value too.
citysearch.com - user review - 11/16/2006
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Yelp.com Review - by Alicia M.

3.0 of 5 stars. I had to walk a dog in this hotel once. Not only is parking down town impossible but they make worse. I had to go to this place 3 times on a weekend, (sat & sun) They wouldnt allow me to park in…
yelp.com - user review - 11/05/2006
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great common areas but the rooms?

Great old hotel with about 1/2 of the rooms redone just hope you don't get one of the other half. I've had both, the rehabed ones are great the others are real old and warnout.
citysearch.com - user review - 10/31/2006
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Yelp.com Review - by Heath R.

4.0 of 5 stars. I didn't stay here, but I love this hotel. I can only imagine, based on the common and conference spaces I've been in over the last two days, what the rooms are like. The lobby is beautiful. Look at…
yelp.com - user review - 10/25/2006
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Yelp.com Review - by Joshua S.

2.0 of 5 stars. This place is borderline shit hole.
yelp.com - user review - 08/17/2006
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excellent staff, extremely clean room

My friend and I stayed here on a girl's weekend away and were pleasantly surprised. Perfect location for downtown, righ t next to the red line. The room was small, but cleand and the bed was super comfortable...
citysearch.com - user review - 07/31/2006
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Yelp.com Review - by Conny W.

4.0 of 5 stars. I Pricelined a hotel in the loop and ended up with the Palmer House for a last minute trip to Chicago on June 2 - June 6. Thanks to reviews I read on TripAdvisor I knew to request a room with 2 double…
yelp.com - user review - 07/14/2006
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worst customer service

do not stay here if you want to get treated badly by the staff and management because they cannot own up to their own mistakes. the hotel screwed up on our reservation and then made us pay for it by not...
citysearch.com - user review - 07/06/2006
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Yelp.com Review - by R A D.

4.0 of 5 stars. Ummm..... entertainingly opulent.
yelp.com - user review - 07/06/2006
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Beautiful Landmark

My husband and I have been lucky enough to get a great deal on priceline, when that was famous, to s...
judysbook.com - user review - 05/27/2006
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Ornately Decorated

I came to this awesome hotel once for a convention. I have not seen many banquet rooms that are as b...
judysbook.com - user review - 05/27/2006
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Niceee

Awesome place. Its really pretty. I would suggest their ballroom here for a wedding. Its real nic...
judysbook.com - user review - 05/27/2006
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Yelp.com Review - by Tom S.

5.0 of 5 stars. This might be the best place to stay in downtown Chicago. When you get into the lobby, you can't help but stop and gawk (I mean, look at the photos). The entire building is not only historic, but…
yelp.com - user review - 03/04/2006
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Yelp.com Review - by Justin V.

3.0 of 5 stars. If the rooms in this hotel matched the style and substance of the lobby, boy would this place be something. As it is, most of the rooms I've stayed in are indistinguishable from a Holiday Inn. The…
yelp.com - user review - 01/01/2006
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very nice for a good price

we enjoyed our stay at the Palmer house much more than our previous stay at the regular Hilton property in Chicago. The room was very spacious with 2 bathrooms. Very attractive lobby. Reasobable prices
citysearch.com - user review - 12/31/2005
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"Old" hotel is "outdated."

While I wouldn't have minded paying $100/night simply for the location of this hotel, the $200 rate was completely outrageous. The room and hallways were old and dingy. They are doing away with the mini-bars,...
citysearch.com - user review - 12/03/2005
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Yelp.com Review - by Julia B.

4.0 of 5 stars. I haven't stayed the night here but I was inside briefly and it's so nice! The decoartions and the way the hotel presents itself is very classy. The front desk people were super friendly and helfpul.…
yelp.com - user review - 11/23/2005
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Not nearly what we expected

On a recent romantic Chicago get-a-way weekend, my boyfriend and i made the mistake of visiting this hotel. We were not only fooled by the lobby which is glamorous and "tricks" the guests into believing they...
citysearch.com - user review - 11/15/2005
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Yelp.com Review - by Robert L.

5.0 of 5 stars. What an amazing place this is. The lobby is breathtaking and the artwork was recently restored. An excellent place for a wedding reception or special function. One of the most elegant hotels in the…
yelp.com - user review - 11/15/2005
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Yelp.com Review - by I Q.

5.0 of 5 stars. I went here for a wedding reception about a year ago. This place was really nice. The ball room was huge and beautiful. I also got to see one of the rooms and it was amazing!!
yelp.com - user review - 11/14/2005
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Yelp.com Review - by Ellen M.

4.0 of 5 stars. This is a gorgeous old hotel. The rooms are somewhat drafty in the winter, and a little less modern and large compared to buildings put up more recently, but you can feel the tradition. The rooms…
yelp.com - user review - 10/10/2005
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Yelp.com Review - by Patricia B.

4.0 of 5 stars. I had to laugh when I read the category listing for this one. Not sure when the French Quarter became known for personal trainers and such, because it's truly just a restaurant. And what a lovely…
yelp.com - user review - 08/31/2005
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Yelp.com Review - by Raedy P.

4.0 of 5 stars. Beautiful, wonderful hotel in downtown Chicago. You can just go in and look around, even if you're not staying there. I attended a conference there and everything was very well done. This is a…
yelp.com - user review - 08/27/2005
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Yelp.com Review - by Dee W.

4.0 of 5 stars. I went to a wedding here three years ago and everything was simply timeless elegant. It's very beautiful in a classic way and everything was set up nicely and the staff was a treat.
yelp.com - user review - 08/24/2005
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Yelp.com Review - by Patricia B.

4.0 of 5 stars. Well, one Hilton may be annoying (i.e.) Paris, but this Hilton is glorious! I used to hang out in their lobby just to bask in the beauty of this grand old hotel. It's a classic. The staff is first…
yelp.com - user review - 08/17/2005
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Yelp.com Review - by Liliana S.

5.0 of 5 stars. The Palmer House is wonderful, majestic, and historical. From the moment you enter through the doors, you almost feel as if you walked into a different era. It is beautifully decorated and even the…
yelp.com - user review - 08/07/2005
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Yelp.com Review - by Bill M.

4.0 of 5 stars. The Palmer House is a large, old, but still grand hotel in Chicago's Loop. Although it has been surpassed by newer and brighter properties with larger rooms and shinier amenities, this place has one…
yelp.com - user review - 07/31/2005
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Yelp.com Review - by Kelli M.

5.0 of 5 stars. Gorgeous hotel! Very classy. I went there this past New Years Eve for their annual bash and had a great time. It's a bit south of the action but I think it's so beautiful and "old" looking, that…
yelp.com - user review - 07/31/2005
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Yelp.com Review - by a w.

5.0 of 5 stars. This is a very nice place to stay. The hotel my not be the newest in town, but it is very beautiful and grand. The hotel's rustic look adds to the beauty and makes the experience great. This hotel is…
yelp.com - user review - 07/23/2005
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Understated Elegance & a Personal Touch

To be treated well and/or to REALLY impress someone, I HIGHLY recommend staying at the Chicago Palmer House Hilton! Walking into the Palmer House, you know that you are in for a special treat! Elegance,...
citysearch.com - user review - 11/05/2004
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traveler

we stayed 6/8- 6/12 and loved it. We were a little worried after reading reviews but our stay was great. We got a great price via priceline and the room was great. We got a nonsmoking room with 2 bathrooms and...
citysearch.com - user review - 06/14/2004
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Lovely lobby, great dining, tiny room.

The lobby is breathtaking and there's no beating Trader Vic's. However, the hallways were narrow and hard to navigate (felt like a rat in a maze) and the rooms were surprisingly small. The bed took up most...
citysearch.com - user review - 02/18/2004
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Small Rooms

The room descriptions to me were misleading. We had a view of the brick wall of the other side of the hotel. The only good service I received was from the restaurant The Big Downtown.
citysearch.com - user review - 01/27/2004
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A Chicago Original